Personal

As online shopping numbers continue to swell in Australia, the logistical challenges faced by B2C and D2C businesses grow ever-larger, particularly those that deal in personal effects and other small items. It’s a good problem to have, but one that needs to be solved.

At Transcoast we have a deep understanding of the challenges of personal freight shipping, and how to solve them. Our range of tailored personal freight services ensure goods get to your customers on time and in full. We’re your personal effects freight forwarder, inventory manager, warehouser, shipper and more.

Why choose Transcoast?

Specialised Handling and Packaging

Personal effects are often delicate, sensitive goods. At Transcoast we view careful handling as a non-negotiable, whether an item is marked ‘fragile’ or not. We have implemented a range of systems, processes, techniques and best practices that ensure your goods are kept safe at every stage of transit, and during warehousing, picking and packing for our 3PL clients.

Temperature-controlled transportation

Many personal freight items are susceptible to temperature fluctuations, including food, electronics, cosmetics and pharmaceuticals. Products affected by particularly high or low temperatures in transit can lead to unhappy customers and high replacement costs. At Transcoast we recognise the importance of maintaining the optimal temperature, which we do through a fleet of temperature-controlled vehicles and storage facilities.

Time-sensitive delivery

Over the years consumers have been trained to expect swift delivery of their online orders. At Transcoast we provide just that, using our extensive distribution network to get your goods into the hands of your customers sooner. We can air freight personal effects around the world in a matter of days, and we streamline every logistical process to meet the tightest of deadlines.

Comprehensive visibility and tracking

At Transcoast we aim for nothing less than total clarity and transparency, enabled by our advanced, cloud-based tracking systems, which grant you a detailed view of every shipment, including location, status and more. Enjoy the peace of mind that comes with total visibility, and reduce your workload by granting customers direct access to shipping information.

Customer service focus

With a history stretching back decades, at Transcoast we have a deep understanding of the importance of customer service. We’re only happy when you’re happy, which is why we offer our clients 24/7 access to a dedicated customer service team who are ready to answer any and every question you may have. We aim to deliver the smoothest, most hassle-free freight experience.

What personal effects can you transport?

If it can be transported, you can be confident that Transcoast can get it from A to B. We have the knowledge, expertise, equipment and facilities to ship fashion, personal care, electronics, decor, art, sporting goods and more. We tailor our services to your needs, and can deliver a shipment where you need it, when you need it.

How will you secure personal freight in transit?

Personal effects are just that: personal. Security is therefore a top priority. At Transcoast we have implemented strict security protocols that ensure all shipments are protected from theft and tampering. Our team members undergo thorough background checks, we work exclusively with the most trusted carriers and partners, and every Transcoast facility is fitted with state-of-the-art security systems.

Do you handle international shipments?

We most certainly do. While we’re a proudly Australian company, our distribution network stretches across the globe. We provide international personal effects freight forwarder solutions, and we are able to ship or air freight items to any destination around the world via a network of international partners. We’ll comply with every local law and regulation to ensure that your shipment gets to where it’s going and in good time.

How can I get a quote for personal freight services?

Our dedicated customer service team is ready when you are. Our experienced personnel will obtain all the necessary details – size, weight, destination, type of item – then craft a competitive quote based on your specific requirements. Click here for a free quote.

Customer Service focus

For us at Transcoast, customer satisfaction is paramount. We believe great customer service underpins a successful business. A dedicated customer service team is available 24/7 to help with any queries or questions you may have. We aim to give you support that is efficient and fast, making your experience with us smooth and hassle-free.

Get a free freight quote

Frequently asked questions

What personal effects can you transport?

If it can be transported, you can be confident that Transcoast can get it from A to B. We have the knowledge, expertise, equipment and facilities to ship fashion, personal care, electronics, decor, art, sporting goods and more. We tailor our services to your needs, and can deliver a shipment where you need it, when you need it.

How will you secure personal freight in transit?

Personal effects are just that: personal. Security is therefore a top priority. At Transcoast we have implemented strict security protocols that ensure all shipments are protected from theft and tampering. Our team members undergo thorough background checks, we work exclusively with the most trusted carriers and partners, and every Transcoast facility is fitted with state-of-the-art security systems.

Do you handle international shipments?

We most certainly do. While we’re a proudly Australian company, our distribution network stretches across the globe. We provide international personal effects freight forwarder solutions, and we are able to ship or air freight items to any destination around the world via a network of international partners. We’ll comply with every local law and regulation to ensure that your shipment gets to where it’s going, and in good time.

How can I get a quote for personal freight services?

Our dedicated customer service team is ready when you are. Our experienced personnel will obtain all the necessary details – size, weight, destination, type of item – then craft a competitive quote based on your specific requirements.

Contact form

Fill out this form for a personalised quote, tailored to your needs and situation. Be as descriptive as you can, and our dedicated customer service team will soon be in touch. You might be surprised at how cost-effective our high-end personal freight services can be.

Request a quote

Ready for a better approach to personal freight shipping? We’re ready to help.